Remote working is becoming common, and it looks to grow tremendously in the future. Estimates suggest that 16% of companies worldwide are 100% remote, and many other companies offer flexible working options. This shift is not just out of necessity, as there are multiple benefits associated with working from home. Remote work boosts productivity, reduces business costs, allows for access to larger talent pools, increases employee retention, and helps to create a sustainable business. However, managing a remote team does have obstacles, so there are a few fundamentals to keep in mind as you track and maintain the performance of your remote team.
How to Track and Maintain Employee Performance When Working with a Remote Team
When your team is dispersed all over the world, keeping track of performance can be difficult. The first step is to establish team visibility. Maintaining team visibility will allow your company to understand progress, offer support, and guide all employees in the right direction. However, realize that visibility does not translate to micromanagement. Your employees must understand that performance management tools are not for spying on them. They are in place to keep the team coordinated. Performance measurement allows all team members to see which tasks are being done by whom.
Maintain a Balanced Workload
A con of remote work is the absence of separation between work and home. Employees cannot step out of the office and leave for home. This lack of distance can leave employees stressed, tired, anxious, and burnt out. When every employee’s workload is visible, you can monitor and balance the entire team’s workload to prevent burnout. It allows you to reallocate resources to workers that are struggling. Balancing the workload ensures that everyone is working within their capacity.
Every employee must be self-disciplined. You must ensure that every employee can control their productivity and be comfortable working without supervisors. Having the correct tools is essential for workers to take control of their performance. When workers work in private, they can analyze their activity, understand what is holding them back, and realize what might be holding them back. With insight, an employee can make changes and master their workflow.
Choosing the Correct Tools
Choosing remote team management tools is a delicate process. Do not let your team feel as though you are spying on them. Unfortunately, many remote management tools have biases that work against employees. Avoid tools that utilize tactics such as screenshots and keystroke tracking to the police. Make sure you select an employee-led tracking device that leads with trust. Remember that any tool you use should comprehensively explain how to handle an employee’s data. If your employees do not feel secure using the tools you select, the remote team management will fail. Also, ensure that your management tools do not create extra work for the team. The tools should be intuitive, easy to follow, and allow your employees to get going quickly.
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